Practices that show evidence of effectiveness in improving public health outcomes in a specific real-life setting, as indicated by achievement of aims consistent with the objectives of the activities, and are suitable for adaptation by other communities.

Who Is (and Is Not) Receiving Telemedicine Care During the COVID-19 Pandemic

Cantor, J., McBain, R., Pera, M., Bravata, D., Whaley, C.

Release Date:

Peer Review Study

Data Collection and Analysis
Healthcare Access and Quality
Tools Included
Outside U.S.

Data Collection and Reporting

This article analyzed employee-based health plan beneficiary data from 2019 and 2020 to quantify changes in telemedicine and office-based care utilization. The study focused on demographic and socioeconomic measures and found that telehealth utilization was affected disproportionately by age and poverty rate.

Resource Details

Outcomes of Interest

Reduction of Health Disparities

Priority Population(s)

Setting(s) of Implementation


Geographic Area of Implementation

Implementation Period