Practices that show potential to achieve desirable public health outcomes in a specific real-life setting and produce early results that are consistent with the objectives of the activities and thus indicate effectiveness.

Use of Video Telehealth Tablets to Increase Access for Veterans Experiencing Homelessness

Garvin, L. A., Hu, J., Slightam, C., McInnes, D. K., Zulman, D. M.

Release Date:

Peer Review Study

Organizational Change/ Development
Policy Change/ Development
Healthcare Access and Quality
Tools Included
Outside U.S.

Mitigation and Prevention

This article evaluated the use of Department of Veterans Affairs–issued video telehealth tablets to increase access to care among veterans experiencing homelessness. While tablet uptake was more common among some underserved sub-populations (veterans with post-traumatic stress disorder and veterans experiencing homelessness in rural areas), other populations (Black veterans, veterans with substance use disorders, and veterans experiencing chronic housing instability) were less likely to use tablets, indicating mixed results from an equity perspective.

Resource Details

Outcomes of Interest

Reduction of Health Disparities

Priority Population(s)

People Experiencing Homelessness

Setting(s) of Implementation


Geographic Area of Implementation


Implementation Period