Practices that show potential to achieve desirable public health outcomes in a specific real-life setting and produce early results that are consistent with the objectives of the activities and thus indicate effectiveness.

The Impact of Operational Partnership on Telemental Health Before, During, and After COVID-19

Carper, T. L., Hunley, H. A., Myers, U. S., Chen, C. K., Birks, A. H., Williams, K. E., Lindsay, J. A., Weaver, K.

Release Date:

Summary Report/Recommendations

Healthcare Access and Quality
Tools Included
Outside U.S.

Mitigation and Prevention

This article describes the implementation of telemental health services within the Veterans Health Administration before and during the COVID-19 pandemic. The article identifies strategies the VHA has used to reach hard to reach populations, including unhoused veterans and veterans living in rural communities, and outlines future goals to improve and expand access to telemental health services.

Resource Details

Outcomes of Interest

Reduction of Health Disparities

Priority Population(s)

People Experiencing Homelessness, People Living in Rural Areas, People With a Mental Illness

Setting(s) of Implementation

Geographic Area of Implementation

Implementation Period