Practices that show potential to achieve desirable public health outcomes in a specific real-life setting and produce early results that are consistent with the objectives of the activities and thus indicate effectiveness.

Perspectives of public health organizations partnering with refugee, immigrant, and migrant communities for comprehensive COVID-19 case investigation and contact tracing

Dawson-Hahn E., Fredkove W., Karim S., Mohamed F., Abudiab S., de Acosta D., Ebengho S., Garcia Y., Hoffman S., Keaveney M., Mann E., Thomas C., Yu K, and Yun K.

Release Date:

Peer Review Study

Organizational Change/ Development
Social and Community Context
Tools Included
Outside U.S.
Network of people

Partnerships and Collaboration

This study conducted interviews with public health professionals from local and state health departments to understand their experiences in providing comprehensive COVID-19 case investigation and contact tracing with refugee, immigrant, and migrant communities. The research identified six themes related to promising practices, including understanding the community and public health context, cultivating relationships, ensuring linguistic and cultural concordance, communicating intentionally, evolving response strategies, and implementing equity measures. These findings aim to inform proactive, community-engaged solutions for public health organizations working with these communities during public health crises, such as COVID-19, to improve collaborations and staff wellbeing.

Resource Details

Outcomes of Interest

Capacity Building

Priority Population(s)

Non U.S. Born Persons

Setting(s) of Implementation


Geographic Area of Implementation

Implementation Period