Practices that show potential to achieve desirable public health outcomes in a specific real-life setting and produce early results that are consistent with the objectives of the activities and thus indicate effectiveness.

Outcomes of a Rapid Adolescent Telehealth Scale-Up During the COVID-19 Pandemic

Wood, S. M., White, K., Peebles, R., Pickel, J., Alausa, M., Mehringer, J., Dowshen,

Release Date:

Peer Review Study

Organizational Change/ Development
Policy Change/ Development
Healthcare Access and Quality
Tools Included
Outside U.S.

Mitigation and Prevention

This article describes the rapid scale-up of adolescent telehealth services at the Children’s Hospital of Philadelphia (CHOP) Division of Adolescent Medicine. While the scale-up was partially effective in reaching some underserved populations (e.g., people living with HIV, people with substance use disorder, people living with mental illness), racial disparities in visit completion rates are concerning and would need to be addressed by sites replicating this intervention to avoid exacerbating health disparities. The practice strategy this article is focused on is adolescent telehealth services.

Resource Details

Outcomes of Interest

Improve Organizational Infrastructure

Priority Population(s)

Lesbian, Gay, Bisexual, Transgender, and Queer Persons, People Experiencing Homelessness, People With a Mental Illness, People With Substance Use Disorders, Youth and Young Adults

Setting(s) of Implementation


Geographic Area of Implementation

Implementation Period