Practices that show potential to achieve desirable public health outcomes in a specific real-life setting and produce early results that are consistent with the objectives of the activities and thus indicate effectiveness.

Equity Gaps in Telehealth Use to Manage Chronic Conditions During COVID-19

Bustamante, A.V., Silver, J., Martinez, L.E., Anaya, Y., Malagon, J., Santos, N.B., Beltran, L.F., Mota, A.B., Rich, J.

Release Date:

Peer Review Study

Organizational Change/ Development
Healthcare Access and Quality
Social and Community Context
Tools Included
Outside U.S.

Data Collection and Reporting

This report investigates the relationship between patient race and ethnicity in the use of in-person and telehealth vists for chronic conditions prior to and after a stay-at-home order in California on March 19th, 2020. Findings advocate for investing in telehealth navigation support, hybrid approaches, technological accessibility and digital literacy, and education for providers on the role of race and ethnicity in telehealth delivery.

Resource Details

Outcomes of Interest

Reduction of Health Disparities

Priority Population(s)

Setting(s) of Implementation


Geographic Area of Implementation

Implementation Period