Practices that show evidence of effectiveness in improving public health outcomes in a specific real-life setting, as indicated by achievement of aims consistent with the objectives of the activities, and are suitable for adaptation by other communities.

Disparities in Telemedicine Access: A Cross-Sectional Study of a Newly Established Infrastructure during the COVID-19 Pandemic

Hsiao, V., Chandereng, T., Lankton, R.L., Huebner, J.A., Baltus, J.J., Flood, G.E., Dean, S.M., Tevaarwerk, A.J., Schneider, D.F.

Release Date:

Peer Review Study

Data Collection and Analysis
Education Access and Quality
Tools Included
Outside U.S.

Data Collection and Reporting

This study examined telemedicine utilization patterns for one healthcare system during the COVID-19 pandemic to determine if environmental, racial or ethnic, or other social determinants of health impact an individual’s access and usage of telemedicine. Results showed that older age, rural status, and lower socioeconomic status, as well as Asian, Black, and Hispanic ethnicities are most likely to be associated with a lower telemedicine use. Efforts toward digital literary outreach and distribution of telemedicine infrastructure are needed.

Resource Details

Outcomes of Interest

Reduction of Health Disparities

Priority Population(s)

Adults Aged 65 and Older, Asian, Black or African American, Hispanic, Latino, or Latinx, People Experiencing Poverty

Setting(s) of Implementation


Geographic Area of Implementation

Implementation Period