Practices that show potential to achieve desirable public health outcomes in a specific real-life setting and produce early results that are consistent with the objectives of the activities and thus indicate effectiveness.

Differences in the Use of Telephone and Video Telemedicine Visits During the COVID-19 Pandemic

Rodriguez, J.A., Betancourt, J.R., Sequist, T.D., Ganguili, L.

Release Date:

Peer Review Study

Data Collection and Analysis
Healthcare Access and Quality
Tools Included
Outside U.S.

Data Collection and Reporting

This study used data from Mass General Brigham in Boston, Mass., to identify the drivers of differences in use of telemedicine and telehealth during the COVID-19 pandemic. Results found that Hispanic adults older than 65 with limited English proficiency were more likely to experience a digital divide in health care.

Resource Details

Outcomes of Interest

Advancing Racial Equity

Priority Population(s)

Adults Aged 65 and Older, Hispanic, Latino, or Latinx

Setting(s) of Implementation


Geographic Area of Implementation

Implementation Period