Practices that show evidence of effectiveness in improving public health outcomes in a specific real-life setting, as indicated by achievement of aims consistent with the objectives of the activities, and are suitable for adaptation by other communities.

Case Study – Role of Community Health Workers in addressing inequities and systems transformation during COVID-19 and beyond: An opportunity for health department and organizational practices

Campos-Dominguez, T., and Rumala, B.B.,

Release Date:

Case Study

Organizational Change/ Development
Outreach/ Education/ Communications
Social and Community Context
Tools Included
Outside U.S.

Infrastructure Support

This paper discusses how health departments can increase community trust in their work by formally partnering with CHWs and integrating them into the department’s work. In this case study, CHWs were particularly instrumental in educating community members about COVID-19 symptoms, best practices, and more. These CHWs also served as stakeholders in a variety of health department meetings, especially around COVID-19 decision making.

Resource Details

Outcomes of Interest

Partnership Building

Priority Population(s)

Setting(s) of Implementation

Geographic Area of Implementation

Implementation Period