Practices that show potential to achieve desirable public health outcomes in a specific real-life setting and are in the process of generating evidence of effectiveness or may not yet be tested.

Adding a Seat at the Table: A Case Study of the Provider’s Perspective on Integrating Community Health Workers at Provider Practices in California

Paulson, C.A., Durazo,E.M., Purry,L.D., Covington, A.E., Bob,B.A., Peters, R.A., Torchia, S., Beard, B., McDermott, L.E., Lerner, A., Smart-Sanchez, J., Ashok, M., Ejuwa, J., Cosgrove, S.

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Peer Review Study

Organizational Change/ Development
Policy Change/ Development
Education Access and Quality
Healthcare Access and Quality
Social and Community Context
Tools Included
Outside U.S.
Network of people

Partnerships and Collaboration

Blue Shield of California’s Community Health Advocates (CHA) Program was created to support whole person-health needs by helping individuals of all socio-economic statuses navigate and access community resources, social services, and medical systems. The Health Reimagined initiative embeds Community Health Advocates within physical health practices to increase access to social services and community resources, improve health outcomes, reduce medical costs, and improve overall patient experience. Interviews and focus groups were held and found value in adding CHA’s to the care team. During the pandemic, CHAs have been important. The impacts of the COVID-19 pandemic have made the need for holistic, community-integrated care even more urgent.

Resource Details

Outcomes of Interest

Advancing Racial Equity, Partnership Building, Reduction of Health Disparities

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Setting(s) of Implementation


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